Gold Country Hearing & Balance
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Review Highlights
“I have had my ears tested a number of times, most recently by Tracy Volkman at Gold Country Hearing in Rocklin.” in 11 reviews
“Through the entire process starting with the hearing test to selecting hearing aids my audiologist, Janene, was outstanding!” in 4 reviews
“Samantha, who administered my hearing exam and adjusted my hearing aids, was caring, attentive, friendly and professional!” in 3 reviews
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About the Business
Business owner information
Dr. Kimberly B.
We are a full-service audiology practice in Rocklin, CA committed to improving your quality of life through better hearing. We offer comprehensive hearing testing, state-of-the-art hearing aid technology, and a patient-centered approach focused on finding the best solutions for your hearing needs.
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Recommended Reviews
Overall rating
42 reviews
5 stars
4 stars
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1 star
- Richard B.Granite Bay, CA015Apr 21, 2024
Absolutely superior customer service and business integrity.
I had gone there to have my hearing checked as I was concerned that I might need hearing aids.
I was greeted and expeditiously tested by the owner herself. After the test she kindly told me that my hearing was not yet to the level where I need devices. (this was my second test in not quite three years). That level of professional integrity ensures I will remain a client of theirs for as long as I live in the area. Thank you for being the people you are.Helpful 0Thanks 0Love this 0Oh no 0 - Kathy B.Lincoln, CA46Mar 15, 2024
I was very happy with the care and consideration given to me today by Janene. Dr. Kristin Hallstrom was patient, answering all my questions regarding my options with the different hearing aids. I left the office feeling I made the right choice.
Helpful 0Thanks 0Love this 0Oh no 0 - Pamela B.Lincoln, CA72Nov 1, 2023
i am very pleased with the service at Gold
Country Hearing & Balance in Rocklin. They ate very friendly and answer all my concerns regarding my hearing aids.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik B.
Nov 2, 2023
Thank you for your review. We love hearing things like this about our practice! Let us know if you need anything.
- Thomas C.San Francisco, CA03Jan 31, 2024
Very professional. Answered all my questions thoroughly.
No pressure to buy .. thank you!Helpful 0Thanks 0Love this 0Oh no 0 - Jul 1, 2022
You will not meet a friendlier bunch! Sitting here in their lobby and every single staff member that I have made eye contact with has been as warm and welcoming as can be. We have struck up conversations, we have chatted, and we have laughed together. I'm ready to be incorporated into the family now.
Very comprehensive and thorough in their practices. I would definitely recommend this business for all things hearing-related! Insurance covered too! Everybody WINS!!Helpful 8Thanks 0Love this 6Oh no 0Business owner information
Erik B.
Apr 5, 2023
We love hearing things like this about our clinic! Thank you for your review!
- W L.Rocklin, CA05Jan 28, 2024
I had received a flyer for a free hearing check . Marissa was very thorough in explaining the results of the test. I was able to try a hearing aid and to my surprise it was like someone turned on the light for me! I was able to hear very clearly! She set up the hearing aid according to my test results. I'm waiting for the hearing aids to come in.
Helpful 0Thanks 0Love this 0Oh no 0 - Tom D.Rocklin, CA472Nov 1, 2023
My visit to GCH&B was a most pleasant experience. The ladies at the front desk are very cordial and professional. Caregiver Samantha was knowledgeable, helpful, and very informative. I left comfortable as to my lousy hearing health issue and what I should do next for my goodwill. Ears to you, Team Gold Country Hearing. Thank you,
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik B.
Nov 2, 2023
Thank you for your feedback. We love to hear this about our clinics!
- Richard B.Reno, NV012Dec 20, 2023
The service and hearing aid support is the best I have ever had!!! Outstanding staff and Samantha is an outstanding audiologist.
Helpful 0Thanks 0Love this 0Oh no 0 - Sharon G.Rocklin, CA1752919Mar 22, 2023Updated review
Gold Country Hearing, Tracy & Ceil are so very welcoming, caring, considerate & are continually striving to make their patients hearing experiences a true success.
I've been going here for the past five year's. I've been fitted for two different hearing aids.
This last one is such an improvement & amazing piece if necessary technology for me, so that I can hear.
I enjoy popping in from time-to-time for my tubing changes just so I can catch up with the team, too.
You'll love them too!!!! I just know it.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik B.
Jan 22, 2020
Thank you for your review. We love hearing things like this about our practice! Let us know if you need anything.
Nov 30, 2017Previous reviewWe recently moved to Rocklin and I was in dire need of new and improved hearing aids, more Bluetooth compatible. Ceil and the Audiologist, Tracey made me feel so welcomed. Dr. Tracey fitted me and I've been wearing my new set of hearing aids for nearly two weeks now. Today, I had my first consultation and I couldn't wait to give extremely good feedback to Tracey. The Oticon's are perfect in every way! I've worn hearing aids for about fifteen years and have tried three other places, none remotely compare to their warm customer service and the way they go above and beyond to assure satisfaction.
I am so happy I chose to go with them! - Lady L.Colfax, CA594111May 12, 2023
I called Gold Country Hearing because I was having a problem getting service from another (I won't name them) hearing aide business.Gold Country was very informative, helpful, knowledgeable and has a friendly and professional staff.I had my hearing aide sent in for service and received it back promptly. I have now made Gold Country Hearing my go to place for my hearing needs! I highly recommend this business.I give them 5 stars!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Erik B.
Nov 2, 2023
We appreciate your positive comments and promise to continue to provide this level of service!
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